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Synovus Wins 23 Greenwich Excellence Awards

COLUMBUS, GA., FEB. 7, 2018 — Synovus has won 23 awards in the 2017 Greenwich Excellence Awards for Small Business Banking and Middle Market Banking. Among more than 600 U.S. banks evaluated by Greenwich Associates, 33 received awards for small business banking and 43 for middle market banking.

Synovus won 14 awards for Small Business Banking, with national recognition for:

  • Overall Satisfaction
  • Proactively Provides Advice
  • Branch Satisfaction
  • Industry Expertise
  • Likelihood to Recommend
  • Overall Satisfaction with Relationship Manager
  • Cash Management Overall Satisfaction
  • Cash Management Accuracy of Operations
  • Cash Management Customer Service
  • Cash Management Ease of Product Implementation
  • Cash Management Product Capabilities

Synovus won 9 Middle Market Banking awards and was recognized nationally for:

  • Overall Satisfaction
  • Likelihood to Recommend
  • Overall Satisfaction with Relationship Manager
  • Cash Management Overall Satisfaction
  • Cash Management Customer Service
  • Cash Management Overall Digital Experience
  • Cash Management Ease of Product Implementation
  • Cash Management Online Banking Functionality

Synovus was also honored with four South Regional awards, including three in Small Business Banking for “Overall Satisfaction,” “Likelihood to Recommend,” and “Cash Management Overall Satisfaction.” In Middle Market Banking, Synovus earned one regional award for “Likelihood to Recommend.”

The Greenwich Excellence Awards recognize exceptional service quality to small and middle market businesses. To determine the winners, Greenwich Associates interviewed more than 15,000 small businesses with sales of $1-$10 million and more than 15,000 middle-market firms with sales of $10-$500 million across the country.

Greenwich Associates announced the 2017 Small Business Banking Award winners February 6, and the 2017 Middle Market Banking Award winners February 7.

Synovus Bank, a Georgia-chartered, FDIC-insured bank, provides commercial and retail banking, investment, and mortgage services together with its affiliates through 250 branches in Georgia, Alabama, South Carolina, Florida, and Tennessee. Synovus Bank was recognized as the “Most Reputable Bank” by American Banker and the Reputation Institute in 2017.  Synovus Bank is on the web at synovus.com, on Twitter @synovus, and on LinkedIn at http://linkedin.com/company/synovus. Equal Housing Lender.