Being kind goes a long way

Our humble beginnings date back to a Georgia textile mill and a simple act of kindness. One day, a worker’s hard-earned savings spilled from the hem of her dress after it became entangled in factory machinery. Taking notice, an executive offered to secure her money in the company vault and pay her interest—a service soon extended to all workers at the mill in 1888. Their deposits marked the beginning of the company that would become Synovus.

Our customer covenant

We pledge to serve every customer with the highest levels of sincerity, fairness, courtesy, respect, and gratitude, delivered with unparalleled responsiveness, expertise, efficiency, and accuracy. We are in the business to create lasting relationships, and we will treat our customers like we want to be treated. We will offer the finest personal service and products delivered by caring team members who take 100% responsibility for meeting the needs of each customer.