Treasury & Payment Solutions
Instructional Guides
Treasury Management

Click to watch video chapters below
- Login and Add User Permissions
- Creating and Maintenance ACH Database
- Creating, Approve and Release ACH Batch
- Correcting ACH Batch
- Importing ACH Batch
- ACH Reporting
Download the ACH Origination Video Guide PDF

Click to watch video chapters below
- Login and User Permissions
- Create and Release Domestic Wire
- Create and Release International Wire
- Release Wire
- Revise Wire
- Reports
Download the Online Wire Origination Video Guide PDF

Click to watch video chapters below
- Login and Add User Permissions
- Check Positive Pay - Manage Exceptions
- Check Positive Pay - Enter Issues
- Issue File Report
- Check Imaging Overview
- Adding ACH Payment Rules
- Contact Us
Download the Positive Pay Video Guide PDF
Self-Pace Instructional Videos
Created to better serve you! Here is where you find the information you need to get started or maybe a refresher. Videos highlight key functionalities important to achieving your daily banking responsibilities. Watch the entire video or simply click on the section that best fits your need.
Contact Us
We are always here to help. If you need to speak to someone, please give us a call at 888-SYNOVUS (888-796-6887)