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6 Ways to Keep Your Mobile Phone Secure
Your smartphone is your constant companion, allowing you to conveniently keep in touch with family and friends, shop, bank, order takeout, and listen to your favorite music. The last thing you want is to lose the information you have stored on your smartphone — or worse, get hacked. Follow these six tips to keep your mobile phone secure.
1. Use a Strong Password, Touch ID, or Face ID
Controlling access to your smartphone is an essential part of protecting data. Make it harder for cyber thieves to open your phone by setting up a long, complex password — or by using a fingerprint or facial recognition system — for unlocking your phone.
For a secure mobile phone, your passcode should be at least six digits (preferably 12). A unique combination of letters, numbers, and symbols is ideal. If you have an iPhone, be sure to enable its advanced data protection feature, which uses end-to-end encryption to secure the majority of your iCloud data, ensuring that even Apple cannot access it, and requires setting up alternative recovery methods for data retrieval in the event of account loss.1 In other words, it's a super-strong lock on your online data that requires you set up special ways to get your data back if you ever forget your password.
2. Keep Your Operating System Updated
Periodically your mobile phone company will create updates to its operating system (OS) to improve performance and fix any new security issues. If you want a secure smartphone, pay attention to these notification updates. The Cybersecurity & Infrastructure Security Agency offers an comprehensive overview and useful guidelines for installing OS updates.
For instance, you should install them only when prompted from trusted a vendor website (not from a link in an email), and do so only when on a trusted network location like at home or work.2
3. Back Up Your Data Regularly
Thieves and hackers aren't the only threat to your mobile phone's security. You also risk losing data if you don't have a backup system in place.
With an iPhone, you can either back up data to your computer using iTunes or back it up to the cloud using iCloud. The main drawback to computer backup versus iCloud backup is that you can lose the data if your computer crashes.3
Apple provides 5 gigabytes of free iCloud storage space for each of its devices,4 and you can purchase additional space if needed. If you have a huge amount of data — lots of images, music, apps, and the like — the iTunes computer backup route is probably your most affordable option.5
If you have an Android phone and signed up with your Google account when you first powered up, your device is equipped with Google's automatic backup system. Check the “Backup & Reset" or "Backup and Restore" section of your system settings to make sure the system is running and backing up data to your Google account.
Did you know? Keeping your phone's operating system updated helps protect you from the latest security threats.
4. Download Trustworthy Apps Only
A malicious app can put your mobile phone at risk, so make sure any app you download comes from a reliable source. Limit your app selections to highly rated, well-known developers.
If you have an Android device, the best practice is to download apps only from the Google Play Store. An iPhone's settings won't allow you to download apps from anywhere except Apple's App Store.
5. Beware of 'Smishing'
Smishing is a type of scam using text messages. With smishing, fraudsters send text messages to your phone that look like they're coming from a credible source. In these text messages, fraudsters try to trick you into sharing personal financial information like your password, bank account, or credit card number. Get more information about how to identify and avoid smishing attempts.
6. Stay Off Open Wi-Fi Networks
Connecting your phone to the Internet via public Wi-Fi is a risky move, especially for mobile banking or any other use that involves sensitive personal or financial information. Even if the open Wi-Fi network requires a password for access, the connection is still not secure. Your best bet is to stick with the connection you get through your mobile provider's data plan for these kinds of transactions.
You can add more protection by installing an app to set up a virtual private network, which will encrypt and remove the personal identifiers of the data you transfer.6 Your smartphone is a handy and valuable tool. Make sure you keep the treasure trove of data you store on it secure.
Enroll in Credit and Identity Protection Services
As a Synovus Plus, Synovus Inspire, or Synovus Private Wealth customer, you can enroll in complimentary Credit and Identity Protection services. With this service, Synovus will monitor your credit reports and notify you any time any changes are made. Synovus will also scan the web to make sure your personal information hasn't been compromised by checking websites, blogs and peer-to-peer networks. Synovus also offers full-service identity restoration if you become a victim of identity theft.
Want to know more about how you can achieve peace of mind as a Synovus customer? Learn more.
Important disclosure information
This content is general in nature and does not constitute legal, tax, accounting, financial or investment advice. You are encouraged to consult with competent legal, tax, accounting, financial or investment professionals based on your specific circumstances. We do not make any warranties as to accuracy or completeness of this information, do not endorse any third-party companies, products, or services described here, and take no liability for your use of this information.
Diversification is no guarantee against market loss.
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Apple, "How to turn on Advanced Data Protection for iCloud," updated July 27, 2023, accessed February 20, 2024.
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Cybersecurity & Infrastructure Security Agency. "Understanding Patches and Software Updates," published February 23, 2023, accessed February 20, 2024.
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Lance Whitney, “How to Back Up and Restore Your iPhone," PC, updated August 23, 2023, accessed February 20, 2024.
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Apple, "Check your iCloud storage on any device," accessed February 20, 2024.
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Wired, “How to Back Up Your iPhone," updated September 21, 2023, accessed February 20, 2024.
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"Are Public Wi-Fi Networks Safe?," Consumer Trade Commission, published February 2023, accessed February 20, 2024.
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